This time, we will be digging into the more advanced features of the Dynamic Guides.
Webinars
Check out our webinars!
Advanced Guide Building
Organizing Knowledge for Findability
We use Guides and FAQ articles to capture knowledge in MyCTO, but we also need to organize it properly to make it easy to find the right content at the right time.
Static Guides: Ensure difficult procedures are followed correctly
For static procedures like assembly, commissioning, component replacements, tests and other well-known workflows that just requires us to get from A to B, we need static guides.
Dynamic Guides: How you can achieve faster time to troubleshoot and increased first time right
This time around we are giving you a hands-on approach on how to build and capture knowledge using MyCTO’s dynamic guides and the business opportunities they provide.
“Welcome to MyCTO” is the first in a series of webinars that MyCTO is hosting.
This webinar is focused on business opportunities and pains within service and knowledge management, focusing especially on the aspect of troubleshooting.